1. Introduction
My AI Doctor, developed by Circadify L.L.C. ("we," "our," or "us"), is committed to protecting your privacy and ensuring the security of your health data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
This Privacy Policy is accessible from within our application at all times and at https://myhealthy-ai.web.app/privacy. By using the My AI Doctor app, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Health Data
Through Apple HealthKit and direct input, we collect:
- Physical activity and exercise data
- Heart rate and cardiovascular metrics
- Dietary and nutrition information
- Sleep patterns and quality
- Weight and body measurements
- Other health-related metrics you choose to share
2.2 User Account Information
- Name and email address
- Age and gender
- Health goals and preferences
- Account credentials
2.3 Usage Data
We may collect information about how you use our My AI Doctor app, including:
- App features you access and how often
- Time spent using the My AI Doctor app
- Technical information about your device (model, operating system)
- App performance metrics and crash reports
- Your interactions with chat and AI features
2.4 Data Minimization
We are committed to data minimization practices. We only collect data that is directly relevant to providing our My AI Doctor app's core functionalities and improving your experience. We do not collect data beyond what is necessary for these purposes.
3.1 Health Data Processing
We use your health data to:
- Provide personalized AI-powered health insights and recommendations
- Analyze patterns in your health metrics
- Generate customized workout and diet plans
- Monitor progress toward your health goals
- Improve our AI algorithms and service quality
3.2 HealthKit Data
In accordance with Apple's HealthKit guidelines:
- We only access HealthKit data with your explicit permission
- HealthKit data is never used for advertising, marketing, or selling to data brokers
- We do not sell, share, or disclose your HealthKit data to third parties
- All HealthKit data is processed locally when possible
- We do not use HealthKit data for any purpose other than providing health and fitness services through our My AI Doctor app
4. Data Security
We implement robust security measures to protect your health data:
- End-to-end encryption for data transmission
- Secure cloud storage with encryption at rest
- Regular security audits and updates
- Strict access controls and authentication
- Compliance with HIPAA and other relevant health data regulations
While we use commercially reasonable security measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We continuously improve our security practices to enhance data protection.
5. AI and Chatbot Processing
Our AI system processes your health data to provide personalized recommendations:
- All AI processing follows strict privacy and security protocols
- Data is anonymized when used for AI model training
- Chatbot conversations are encrypted and stored securely
- You can delete your conversation history at any time
- Our AI systems are designed to improve your health outcomes while protecting your privacy
6. Data Sharing and Disclosure
We may share your information in the following limited circumstances:
- With your explicit consent: We will ask for your permission before sharing your data with any third party not covered by this privacy policy.
- Third-party service providers: We work with trusted service providers who assist us in delivering our services, such as cloud storage providers, analytics services, and customer support tools. These providers are contractually obligated to protect your data with the same level of protection as outlined in this policy.
- Legal compliance: We may disclose your information when required by law, such as in response to a valid court order, subpoena, or other legal process.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership.
- Aggregated or anonymized data: We may share anonymized, aggregated data that cannot reasonably be used to identify you for analysis, research, or business purposes.
We will never sell your personal information or health data to third parties. Any third party with whom we share user data will provide the same or equal protection of user data as stated in this privacy policy.
7. Your Privacy Rights
You have the right to:
- Access your personal data: You can request a copy of the personal data we hold about you.
- Correct inaccurate data: You can request that we correct or update any inaccurate information we have about you.
- Delete your data: You can request that we delete your personal data, subject to certain exceptions provided by law.
- Withdraw consent: You can withdraw your consent for data processing at any time.
- Data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Object to processing: You can object to certain types of processing, including processing for direct marketing.
- Complain: You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.
To exercise any of these rights, please contact us using the information provided in the Contact Information section.
8. User Consent and Control
8.1 Obtaining Consent
We secure user consent for all data collection, even if such data is considered anonymous at the time of collection. We provide clear information about what data we collect, how we use it, and who we share it with before asking for your consent.
8.2 Withdrawing Consent
You can withdraw your consent at any time through the app's settings menu. To withdraw consent for specific data types:
- Open the My AI Doctor app
- Navigate to Settings > Privacy & Data
- Toggle off permissions for specific data types or select "Revoke All Permissions"
You can also control app permissions at the device level through your iOS Settings > Privacy section.
8.3 Paid Features
We never require users to grant access to their data in order to use paid features. Any data collection is optional and separate from premium functionality. You can use all paid features of the app even if you decline to share optional data.
9. Data Retention and Deletion
9.1 Data Retention Period
We retain your data for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: Retained as long as your account is active
- Health data: Retained as long as needed to provide services
- Usage data: Retained for up to 24 months for analysis and improvement
9.2 Data Deletion
You can request deletion of your data at any time by:
- Using the "Delete My Data" feature in the My AI Doctor app's Privacy Settings
- Emailing our privacy team at support@circadify.com
- Deleting your account (which will remove all your personal data after the retention period)
Upon receiving your deletion request, we will delete your data from our active systems within 30 days and from backups within 90 days, unless we are legally required to retain certain information.
9.3 Account Deletion
You can delete your account directly within the My AI Doctor app by going to Settings > Account > Delete Account. Account deletion will remove all your personal information from our systems after the required retention period.
10. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect or maintain information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@circadify.com.
11. International Data Transfers
Your data may be processed in countries other than your own. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.
For transfers to countries without adequate data protection laws, we implement measures such as standard contractual clauses approved by relevant data protection authorities to ensure your data receives an adequate level of protection.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through:
- Email notifications to the address associated with your account
- A notice within the My AI Doctor app
- A prominent notification on our website
We encourage you to periodically review this page for the latest information on our privacy practices.
13. App Store Data Collection and Privacy
As required by the App Store:
- The My AI Doctor app collects only the data described in this privacy policy
- We do not collect data for tracking purposes without your explicit consent
- Data collection is transparent and clearly described
- Privacy choices can be managed through the My AI Doctor app's settings or device settings
- Data retention is limited to the period necessary to provide the service
14. App Tracking Transparency
In compliance with Apple's App Tracking Transparency framework:
- We request permission before tracking your activity across other companies' apps and websites
- You can change your tracking preferences at any time in your iOS device settings
- Declining tracking does not limit the My AI Doctor app's core functionality
- We respect your choice regarding app tracking and privacy
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@circadify.com
Developer Name: Circadify L.L.C.
Last Updated: March 2024